After our beans are roasted, they are left to rest to allow flavour clarity. The freshness of beans can impact the extraction and taste of your coffee and is important to understand to get the most out of your brew. We call it our ‘prime drinking window’ and this is often around 7 days after the beans have rested.

We only provide you with beans that are within their ‘prime drinking window’ and this sits within the fortnightly frequency. Depending on how much coffee you drink, we have our recommendations on how much coffee to order below.

250g - Enough for one cup per day for a single person

500g - Just enough for two people to have one cup a day each

1kg - Sufficient for a small household having a few cups a day between them! 

Through lots of trying and testing, we have calibrated our grinders for the best extraction for each popular brew method. You might find that grind size we have sent you needs some tweaking. Coffee can be precarious and sometimes there are variables that impact your extraction. Please let us know anything you can about the extraction so we grind finer or more coarse to suit your brew method.

We are always happy for you to let us know if you need it ground for a particular brew method that isn’t listed. If you send us a message in the comment drop box when you place your order, we will make sure we grind it correctly.

If you’re interested in a similar subscription for your workplace, we would love to chat about how we can make that happen. Head on over to our wholesale page and fill out a contact form and we will be in touch to get you started.

Coffee can be finicky stuff. Having a deeper understanding of how to get the most out of your brew method can ultimately enhance your coffee experience and get the most out of your cup. We have put together some brew guides for various brew methods stepping out how to brew a brilliant coffee every time. (link to brew guides)

Currently, we have no minimum order required on our subscriptions. This means you get the option of tapping out if you gave it a go and it didn’t work for you. 

Yes! Make sure you're on top of collecting it as soon as it lands so you can brew within the ‘prime drinking window’.

You sure can! We get it! Login to your account and hit pause and we will hopefully see you again soon!

We’ll be sad to see you go but things change! Just login to your account and follow the prompts to cancel. 

Feel free to fill out our contact form or swing us an email. We are always happy to help in any way we can to get your brewing better.